Available

Connect Playtomic for supported imports

Save and test API credentials, identify each connected club with its tenant ID, then run player sync from Dashboard → Players.

ForClub owners

Before you start

Have a Playtomic Client ID and Client Secret with access to your club data, plus the tenant ID for every venue you want to query.

What you will have

Settings will show a tested connection, configured clubs will have tenant IDs, and Players can run the CRM sync.

Tips

Configure every relevant club before syncing: the sync iterates all non-deleted clubs that have a tenant ID.

Troubleshooting

If testing fails, verify the saved credentials first. If one club fails during sync, verify that club’s tenant ID and access without assuming all clubs failed.

Steps

Open Dashboard → Settings

Scroll to the Playtomic connection card. Existing credentials are shown as saved values and the status badge reflects the last successful test.

Tournatomic Settings screen for connecting and testing Playtomic — Enter club credentials, test the connection, then sync available club, court and player data.

Enter Client ID and Client Secret

Paste the club API credentials into the two fields. Keep the secret in the password field unless you need to inspect it for a correction.

Save the credentials

Choose Save before testing. Editing the values resets the tested state until the new pair is saved and verified.

Run Test connection

Use the test action and wait for a success result. Resolve credential or permission errors before moving to sync or import.

Set each club’s Playtomic tenant ID

Open Dashboard → Clubs → the club, enter its Playtomic tenant ID and save. Repeat for every venue that should be queried.

Club detail panel listing playable courts — Court records are available when organizers select a venue and courts for a tournament.

Open Dashboard → Players and run sync

Choose Sync from Playtomic. Review the result counts for clubs and players, then search the CRM for an expected imported contact.